The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
ip2ip Communications
Ip2ip core competencies are internet telephony, application development and support, network and database administration, performance tuning, web development and assistance. We provide high-end consulting services, design and implementation, 24x7 maintena
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